We are looking for a skilled and motivated Quality Control Coordinator to join our team in Roanoke, VA. This position will be responsible for monitoring and ensuring the integrity of data within the Sales Administration department, specifically focusing on billing processes.

• Oversee the accuracy and integrity of billing data and related documentation
• Conduct regular audits and reconciliations of sales and billing records to identify discrepancies and ensure compliance with internal policies
• Assist in developing and implementing compliance policies and procedures in line with industry standards and regulatory requirements
• Collaborate with the Sales Administration team to ensure adherence to compliance protocols
• Retain compliance documents
• Schedule and track compliance reporting deadlines
• Prepare and maintain Review data reports for compliance and data integrity
• Document compliance processes and maintain up-to-date records for audits and regulatory reviews
• Provide training and support to sales administration staff  team on compliance best practices and data management
• Identify opportunities for process improvements related to billing and compliance
• Collaborate with cross-functional teams to implement enhancements that improve efficiency and accuracy
• Act as a liaison between the department and other internal and external auditors to promote a culture of compliance and quality assurance
• Respond to inquiries related to billing data integrity and compliance issues in a timely manner

• BS degree in Business or relevant studies and/or 3-5 years of equivalent business experience
• Proven experience in compliance, quality assurance, or data management, preferably in a heavy industry setting
• Strong analytical skills with a keen attention to detail
• Proficient in Microsoft Office Suite and data management software to include SAP and Docuware
• Excellent communication and interpersonal skills
• Positive attitude to achieve goals and deliver results independently and as part of a team in a fast-paced environment
• Able to assimilate and not only embrace but lead change initiatives