We are looking for a skilled and motivated Sales Administrator Representative to join our team in Roanoke, VA. This position will primarily be responsible for Master Data administration.
Responsibilities
Develop extensive working relationships with customers, as well as other departments (Sales, Logistics, etc.) to ensure customer needs are addressed. This will include providing freight rates, customer pricing and other documents as needed
Responsible for the set-up and maintenance of Customers Master files in SAP (ship to, pricing, freight, fuel surcharges)
Partner with Accounts Receivable, Accounts Payable, and Credit departments to anticipate issues that may arise
Work with the accounting group on inventory issues, internal pricing or freight issues and ticket entry resolution
Provide pricing and various other reports as requested
Work with Accounts Receivable, Sales Representatives and Customers to resolve disputed payments which would include documenting pricing, tonnages and mathematical calculations
Work with Freight Payables Clerk to resolve freight discrepancies
Interact with external and internal customers with invoice resolution
Assist collection efforts by providing support documents to customers in a timely manner
Work with multiple groups while establishing new terminal/plant setups
Qualifications
Associates Degree in Business Administration, Finance, or Accounting is strongly preferred
Ambitious person with exceptional organizational skills, excellent attention to detail and the ability to work in independently or with a team
Excellent communication skills with professional decorum over the phone and written
Strong mathematical ability to resolve payment discrepancies
Proficient in Microsoft applications (Word, Excel, Outlook, etc., PowerPoint a plus)
Knowledge of SAP is a strong plus
Experience working in Customer Service is a must
Logistics and/or Accounts Receivable experience is a definite plus
Knowledgeable in the Building Materials/Construction industry and strong plus (Cement, Aggregate, Fly Ash, Ready-Mix, and Block)
Availability to work over-time to meet customer needs is required if needed